Data Protection Policy

tk1990's Privacy Policy

Your personal information is completely safe with us. This policy explains in detail how tk1990 collects, stores, and protects your data.

Last Updated: January 2026

1. Introduction and Purpose of This Policy

What Information We Collect

The following categories of information are collected in order to run our services properly.

2. Personal Identification Information

Name, date of birth, email address, and documents required for identity verification, as provided during registration.

3. Financial Transaction Information

Deposit and withdrawal history, and records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer.

4. Technical and Usage Information

IP address, browser type, device information, cookie data, and logs of your activity on the site.

5. Gaming Activity Information

Game history, bet amounts, win and loss records, and bonus usage information.

6. Support Communication Information

Messages and information provided when you contact us via live chat or email.

7. Identity Verification Information

Copies of your national identity card or passport and a selfie, as part of the KYC (Know Your Customer) process.

8. Purpose of Data Use

  • Registering your account, verifying your identity, and ensuring secure access to the platform.
  • Processing financial transactions — managing deposits, withdrawals, and bonus-related activities.
  • Monitoring to prevent fraud, money laundering, and other illegal activities.
  • Ensuring responsible gaming and identifying problematic gaming behavior to provide support.
  • Providing customer service — resolving your queries and complaints via live chat and email.
  • Improving service quality, testing new features, and resolving technical issues on the site.
  • Providing a personalized gaming experience and promotional offers based on your preferences.
  • Meeting applicable legal obligations and reporting to regulatory authorities as required.

9. Data Sharing and Third Parties

10. Cookies and Tracking Technologies

11. Data Protection and Security

  • SSL Encryption: All data transmission on our site is encrypted using SSL (Secure Sockets Layer) technology.
  • Data Storage Protection: Stored information is secured with strong encryption algorithms.
  • Access Control: Only authorized staff can access specific information as needed.
  • Regular Security Audits: Regular system audits are conducted to identify potential vulnerabilities and ensure they are resolved quickly.
  • Two-Factor Authentication: An additional layer of security is applied for account access.
  • Data Breach Response Plan: A plan is in place to take swift action in the event of a data breach and to notify affected users immediately.

12. Your Rights and Choices

13. Data Retention Period

14. Protection of Minors

15. Policy Changes

Contact Us

If you have any questions or concerns about this privacy policy, please contact us using the methods below.

Privacy Contact

Live Chat
24/7 support available in Bengali — start a chat directly from any page on the site.
Response Time
We aim to respond to privacy-related requests as quickly as possible.

For responsible gaming support, visit our Responsible Gaming page. For answers to general questions, visit the FAQ section.